BBC Business Headlines

Goldman Sachs fined £20m by FSA
Wall Street banking giant Goldman Sachs is fined £20m by the UK's financial watchdog, the BBC learns.


Rig firms hit back at BP report
Contractors who worked for BP on the ill-fated Deepwater Horizon oil rig criticise the company's report into the Gulf of Mexico oil spill.


Shoppers turning to card payments
The number of cash machines in the UK has fallen and withdrawals have dropped as shoppers turn to cards, figures show.


Empty shops highlighting 'divide'
The number of shops closing in Britain is slowing but a north-south divide has emerged, a survey by retail analysts the Local Data Company suggests.


US economic growth 'decelerating'
US economic growth showed "widespread signs of deceleration" in August, says the Federal Reserve's Beige Book.



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NY Times Economix

Nearly 5 Jobless Workers Per Opening in July
That's a better ratio than what the economy showed earlier this year, but it still shows persistent softness in the United States labor market.

The Thoughtful Roar of the Housing Bears
Bloggers expand on the case for gloom in the real-estate market.

What We're Reading: Lying Pants
Links from around the Web.

New York State Still Has Highest Unionization Rate
A new report looks at the organized labor in the Empire State and around the country, and how its size and composition have changed over the years.


Paul Krugman
For Douglas Holtz-Eakin
When your day is done ...Read more...




Buy the Book


How you do...What you do: Create Service Excellence That Wins Clients For Life

by Bob Livingston

Published by McGraw-Hill


Business consultant Bob Livingston shows you the specific strategies for creating the most service-centered and client-focused sales organization in any field of business. Every company can create a service-based ideology and beat the competition by following Livingston's proven approach, which includes a cultural transformation plan, a service excellence strategy roadmap, and a companywide service initiative-all as a means to competitive advantage through service excellence.


pub date: 2008-05-30 | paperback | 9780071592789