BBC Business Headlines

Italy joins China's New Silk Road project
Italy is the first G7 country to sign up to China's global investment programme, despite Western concerns.


Is Apple about to expand its TV business?
With iPhone sales slowing, could the tech giant be about to announce a move into subscription TV?


Global markets fall amid slowdown fears
The FTSE 100 saw its worst day of trading this year, while US stock markets have also fallen sharply.


Is this America's most hated family?
Purdue Pharma has generated billions for the family that own it from selling controversial painkiller opioids.


Autonomous shuttle to be tested in New York City
The self-driving shuttle will be available to workers at a large site in Brooklyn.



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The 10 Laws of Trust: Building the Bonds That Make a Business Great

by Joel Peterson

Published by AMACOM


Trust is the glue that holds an organization together. It turns deflection into transparency, suspicion into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled. In The 10 Laws of Trust, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk taking and innovation become the norm. And, as Peterson notes, "When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering." In clear, engaging prose, highlighted by compelling examples, Peterson details how to establish and maintain a culture of trust. Steps include:

  • Start with integrity
  • Invest in respect
  • Empower everyone
  • Require accountability
  • Create a winning vision
  • Keep everyone informed
  • Budget in line with expectations
  • Embrace conflict
  • Forget "you" to become an effective leader
  • And more

With this book in hand, you'll be able to plant the seeds of trust—and reap the rewards of reputation, profits, and success.


pub date: 2016-05-10 | Hardcover | 9780814437452