BBC Business Headlines

Global ransomware attack causes turmoil
Banks, retailers, energy firms and Kiev airport say they have been targeted by malware attacks.


Facebook hits two billion users
More than a quarter of the world's population now use the social network every month.


IMF cuts forecasts for US economic growth
The body reins back its growth estimates due to uncertainty about White House policies.


Google hit with record EU fine over Shopping service
The European Commission penalises the US tech giant for illegally favouring its own shopping service.


Bank of England takes action over bad loans
UK banks are being forced to put more money aside to cover the risk of bad debts.



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Paul Krugman

Zombies, Vampires and Republicans
When Trump is just an ignorant bystander. read more...




Online Marketing for Busy Authors
Now available!

Business - Marketing & Sales

Online Marketing for Busy Authors: A Step-by-Step Guide Online Marketing for Busy Authors: A Step-by-Step Guide
by Fauzia Burke

Fauzia Burke takes authors step by step through the process of identifying their unique personal brand, defining their audience, clarifying their aspirations and goals, and setting priorities.



Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible Unlimited Sales Success: 12 Simple Steps for Selling More Than You Ever Thought Possible
by Brian Tracy and Michael Tracy

From a world-renowned selling guru, Unlimited Sales Success is the selling profes­sion­al’s bible of the most crucial, hard-won, powerful sales lessons ever learned. Now Brian Tracy is teamed with his sales executive son Michael to lay bare the fundamentals of selling in today’s complex, relationship-driven sales arena, identifying the best practices of top performers



What's the Future of Business?: Changing the Way Businesses Create Experiences What's the Future of Business?: Changing the Way Businesses Create Experiences
by Brian Solis

What's the Future of Business? teaches you how to start creating and nurturing incredible and shareable experiences for your customers from the moment your brand touches them. Learn how to craft experiences that mean something. The future of your business depends on it.



Social Marketology: Improve Your Social Media Processes and Get Customers to Stay Forever Social Marketology: Improve Your Social Media Processes and Get Customers to Stay Forever
by Ric Dragon

Manage all your social media marketing efforts with repeatable, improvable processes. In Social Marketology, cofounder Ric Dragon of the renowned search engine marketing firm DragonSearch, takes social media marketing to the next step—showing how to choose the best tools for your needs and develop a strategy tailored to your goals.



High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
by Micah Solomon

In an age of social media, smartphones, self-service, and six-second attention spans, High-Tech, High-Touch Customer Service throws your business a lifeline. Today's customers are a hard bunch to crack. This book reveals inside secrets of wildly successful customer service initiatives and shows how companies of every stripe can turn casual customers into fervent supporters who will spread the word far and wide--online and off. 




The Network Is Your Customer: 5 Strategies to Thrive in a Digital Age The Network Is Your Customer: 5 Strategies to Thrive in a Digital Age
by David L. Rogers

In The Network Is Your Customer, digital strategy expert David Rogers shows business owners and company leaders how to think strategically about customer networks and harness their power to create new opportunities for any organization.



Slow Down, Sell Faster: Understand Your Customer's Buying Process and Maximize Your Sales Slow Down, Sell Faster: Understand Your Customer's Buying Process and Maximize Your Sales
by Kevin Davis

Faster Sales pitches won't lead to faster sales. The key to speeding up the sales process is to actually slow down and get in sync with your customer's buying process.



The Smart Swarm: How Understanding Flocks, Schools, and Colonies Can Make Us Better at Communicating, Decision Making, and Getting Things Done The Smart Swarm: How Understanding Flocks, Schools, and Colonies Can Make Us Better at Communicating, Decision Making, and Getting Things Done
by Peter Miller

The modern world may be obsessed with speed and productivity, but twenty-first-century humans actually have much to learn from the ancient instincts of swarms. A fascinating new take on the concept of collective intelligence and its colorful manifestations in some of our most complex problems, The Smart Swarm introduces a compelling new understanding of the real experts on solving our own complex problems relating to such topics as business, politics, and technology.



Marketing in the Moment: The Practical Guide to Using Web 3.0 Marketing to Reach Your Customers First Marketing in the Moment: The Practical Guide to Using Web 3.0 Marketing to Reach Your Customers First
by Michael Tasner

This is the complete, practical, no-fluff desk reference to next generation online and mobile marketing. Drawing on his extensive experience helping companies of all sizes successfully utilize the web, mobile marketing, and social media, Michael Tasner helps marketers, entrepreneurs and managers move beyond hype and high-level strategy to proven tactics and successful ground-level execution.



Wild West 2.0: How to Protect and Restore Your Online Reputation on the Untamed Social Frontier Wild West 2.0: How to Protect and Restore Your Online Reputation on the Untamed Social Frontier
by Michael Fertik and David Thompson

The Internet is like the Old West a frontier rich with opportunity and hope, but also a rough-and-tumble land of questionable characters, dubious legal jurisdictions, and hidden dangers. And just like the Old West, if you want to stake out your territory, you have to get there first and fend for yourself. On the web, that means defending your good name and reputation before the attacks start.



Competitive Selling: Out-Plan, Out-Think, and Out-Sell to Win Every Time Competitive Selling: Out-Plan, Out-Think, and Out-Sell to Win Every Time
by Landy Chase

Competitive Selling has what you need to out-maneuver, out-negotiate, and out-sell everyone who stands between you and a closed sale. It reveals exactly how today's highest achievers win every battle and provides a blueprint for replicating this success



The On-Demand Brand: 10 Rules for Digital Marketing Success in an Anytime, Everywhere World The On-Demand Brand: 10 Rules for Digital Marketing Success in an Anytime, Everywhere World
by Rick Mathieson

By whatever name, marketers are discovering that connecting with today's elusive, ad-resistant consumer means saying goodbye to 'new media', and hello 'now media'. Featuring exclusive insights and inspiration from today's top marketers as well as lessons from some of the world's most successful digital marketing initiatives, this eye-opening book reveals how readers can deliver the kind of blockbuster experiences that 21st century consumers demand.